Bedford Somewhere Safe to Stay Hub

COVID-19 – Temporary closure of Somewhere Safe to Stay 

Following government advice, the Hub is currently closed. Working closely with Bedford Council we have been able to obtain hotel accommodation for registered rough sleepers of Bedford, so they are able to self-isolate and keep safe. Our staff, volunteers and partners continue to provide as much support as possible to those who need help during this most challenging time.

Read the SMART CJS Guide to Understanding the Homeless and Rough Sleeper Community and COVID-19

About Somewhere Safe to Stay

Somewhere Safe to Stay Hub in Bedford is open 24 hours a day, offering emergency homelessness advice and somewhere safe for people who are sleeping rough to stay for a short time. Professional advice is on offer from a variety of support services to help people find the best way back into a settled home.

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How to access the Hub

People who are rough sleeping or are at imminent risk of homelessness are referred by the Housing Options Team at Bedford Council, the SMART Prebend Centre, SMART’s Night Beds or any of Bedford’s Rough Sleeper Outreach Services.

Due to visit the service?

Please read our Coronavirus Guide.

What support is available?

Once referred to the Hub, rough sleepers and those at direct risk of becoming homeless are assigned a Council Housing Officer (‘Navigator), and a SMART support worker who will be their continued point of contact throughout their journey into settled accommodation and independence. Navigator’s help with all aspects of the journey to finding a home, including information about rights, help with finding the best support services and finding the right housing solution. The SMART support worker will assist those using the service with additional needs including help with drug and alcohol use, budgeting, benefits applications and emergency accommodation & access to medical services.

Clear goals

The overarching aims of the Hub are to:

  • Provide a welcoming environment to receive both statutory and third sector support in one place
  • Provide a space for current rough sleepers to be safe and warm overnight, whilst encouraging routine and promoting engagement with action plans to end their rough sleeping.
  • Prevent further rough sleeping

Working together for better results

SMART operate the SMART Prebend Centre, Bedford Initiatives Team, Bedford Night Beds and work in partnership with the Council and its partners to provide outreach support and to encourage those who are most vulnerable to accept help and accommodation.


The Hub has been made possible following a successful bid by the Council to the Government, with over £450,000 awarded to deliver the service, alongside two ‘Navigators’ and a Local Lettings Officers to deliver bespoke and effective solutions.

What to do if you are concerned about someone who is sleeping rough?

Members of the public who are concerned about anyone rough sleeping can call the national 24-hour rough sleeping referral line ‘StreetLink’ on 0300 500 0914 or visit

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