I want to give SMART some feedback

At SMART we:

  • Continually strive to improve our services,
  • Want to hear about your concerns, compliments and complaints,
  • Seek to resolve complaints as soon as possible.

How you can give us feedback:

  • Complete an anonymous Quick Feedback Form available below or in every service location
  • Speak directly to your worker or their Service Manager
  • You can also provide feedback using downloading and completing a compliments and complaints form

If you do not feel confident approaching SMART about a complaint or feel you need help in putting your comments forward, you can ask to speak to your local advocacy service.

Quick Feedback Form

  • Tell us what you think about the services SMART provides and how we can improve what we do. Your comments will be kept confidential and you will not be treated unfairly for any feedback you give.


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