READ THE SMART CJS IMPACT REPORT 2019: Evolving in Difficult Times and Proving our Worth

I want to give SMART some feedback

At SMART we:

  • Continually strive to improve our services,
  • Want to hear about your concerns, compliments and complaints,
  • Seek to resolve complaints as soon as possible.

How you can give us feedback:

  • Complete an anonymous Quick Feedback Form available below or in every service location
  • Speak directly to your worker or their Service Manager
  • You can also provide feedback using downloading and completing a compliments and complaints form

If you do not feel confident approaching SMART about a complaint or feel you need help in putting your comments forward, you can ask to speak to your local advocacy service.

Quick Feedback Form

  • Tell us what you think about... • The services SMART provides • Ways we can improve our services. Your comments will be kept confidential and you will not be treated unfairly for any feedback you give.


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