Homelessness Case Worker – Bedford Rough Sleeper Initiative

We have a fantastic opportunity for a Caseworker to join our team in Bedford.

As a caseworker for SMART, you will have the ability to make a significant difference to those who are rough sleeping or are at risk of rough sleeping. Using goal focussed tools and techniques, you will provide support and guidance to individuals through regular structured support sessions. You will lead on the individual’s personalised support plan, based on person-centred care and addressing a wide range of issues affecting their lives. Your role will be varied and is likely to include outreach support for those rough sleeping and tenancy sustainment & support for individuals residing or moving into accommodation (i.e. private rented). You will work across the rough sleeper pathway in Bedford.

Salary: £24,179 per annum.

Location: Bedford.

Term: Fixed-term contract until 31st March 2022, potential for extension (dependant on funding).

Working Hours: 37 hours per week, to include some weekends, early mornings and/or late nights.

Key Internal Relations: Service Manager, Area Manager, Colleagues, Volunteers and Service Users.

Key External Relations: Kings Arms Project, Path2Recovery, ELFT, CLI, Bedford Borough Council and other key partners.

Benefits: 27+ days annual leave (pro rata) + bank holiday / 6% employer pension contribution (after 3 months) / Employee Assistance Programme /  Staff Discount scheme.

For further information regarding the position, please see Job Description below or contact recruitment@smartcjs.org.uk.

SMART CJS is committed to the principles of diversity and equality of opportunity and is striving to ensure that its workforce is representative of the communities it serves.

Clearance for this role: Enhanced DBS.

Apply for this post

1. Download and read the Homelessness Case Worker  (RSI) Job Description & Person Specification 2021.

2. Complete the SMART Employment Application Form Online.

NOTE – To complete the application, you are required to answer the 4 questions below. Because you are unable to save and return to this form, we strongly recommend that you make a note of these questions (you can copy and paste them into a word document) and take your time to answer them before completing the rest of this online application. You can copy and paste them back into the application when you are ready.

1. Describe your understanding of homelessness and rough sleeping.

2. Describe the challenges you believe people who are experiencing homelessness face.

3. Tell us why you are interested in this role and what you think you can bring.

4. If you have any lived or working experience of homelessness, please tell us about it.

You will also be asked to refer to the person specification, (found in the job description) where you will find the skills and experience required for this post. In addition to your responses above, we ask that you state how you feel you meet these criteria. This information will play a significant part in the shortlisting process. Again, we recommend that you write your response first before continuing with this application.



SMART has been delivering services to service users with Complex Needs since 1996.

Our innovative projects are designed to support recovery and reintegration into local communities, build confidence, self-esteem, develop skills and build recovery capital.

We are a small charity with a big heart; putting the service user at the centre of everything we do.

Our mission is to provide safe spaces to work with vulnerable people within our communities, empowering them to make positive changes and take control of their lives. We are proud of our culture and our values to be: Trustworthy, Respectful, Helpful and Honest.

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