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Recovery Facilitator – Community Drug & Alcohol Service – Wokingham

We are currently recruiting for a Recovery Facilitator to join the Wokingham team. The successful candidate will be helping residents of Wokingham who have been affected by drug or alcohol use. 

Employment to commence in September 2020.

Job role: Recovery Facilitator

Hours: Fulltime, permanent – 37hrs per week

Salary: £23,300

Location: SMART CJS Wokingham, Berks. Onsite parking.

Pension: After first 3 months

Annual leave: 27 days per annum + bank holidays


SMART CJS is a well established and highly regarded Charity providing high-quality services to support and inspire recovery. Our innovative projects are designed to assist in transforming the health and wellbeing, prospects and opportunities of people, especially those with substance misuse.

In addition to successful delivery of services that inspire recovery and wellbeing, SMART continues to invest in creating a learning organisation that underpins the development of its staff team and effectiveness of the services it provides.

Main purpose of the job

To contribute to the effective delivery of the Substance Misuse Services in order to make a positive contribution to service user recovery and health and well being.

Main Duties and Responsibilities

The responsibilities of the post-holder are divided into three key areas of work:

1. Service user support

Effectively engage with substance misuse clients in a range of settings.

Manage a caseload as required and perform all related tasks within a best practice and Clinical Governance framework. The key objective is to facilitate change through motivating the individual to address those issues which may act as obstacles to progress by:

· Establishing strong working relationships with Service Users

· Carrying out assessments, identification of priorities and ongoing need

· Carrying out risk assessment and management

· Ensuring a full safeguarding assessment is completed and referrals to children’s and adult safeguarding is made at the earliest opportunity

· Developing a Recovery Plan with the service user, setting short, medium and long term goals pertaining to ‘Recovery beyond treatment’

· Providing information and advice, including harm minimisation and family support, as appropriate.

· Providing Structured Interventions that support the individual in meeting their goals

· Responding to need as it arises and managing lapses/relapses

· Supporting clients with Substitute prescribing and effectively managing clinics

· Working closely with other services that might be utilised in supporting the individual

· Facilitate group work sessions with service users or families and careers.

· Refer clients to other agencies to meet needs identified beyond the scope of the service

· Promote Mutual Aid and Peer Support

· Effectively managing the individuals’ transition from the service in a manner that supports their long terms recovery including move on to education, training and employment.

2. Service Support

The post holder will also contribute towards the services’ overall success and

Development. This will involve:

· Ensuring all work with service users is provided to the expected standards of the service within SMART’s Quality Framework

· Providing regular updates to their line manager on individual performance against the service KPI’s

· Communicating service user views and issues to their line manager as appropriate

· Contributing towards the development of a service environment that is safe and secure

· Working within the policies and procedures of the organisation and contributing to their development when appropriate.

· Presenting a professional image of the service to all stakeholders in all work settings

· Keeping up to date with changes in legislation and research relating to all aspects of Recovery

· Contributing to the overall development of the team and Recovery system.

· Developing effective partnerships with other agencies including Criminal Justice agencies

· Ensuring service users have the opportunity to input in to all aspects of service design and delivery

3. Staff support

This post holder will be required to support each team member. This will include:

· Respecting each others rights and conducting oneself in a manner expected of all professionals at all times

· Contributing to the support of colleagues and reflecting on issues with the potential to impact on the team and individuals

· Sharing knowledge to enhance the performance of the team

Person Specification – Recovery Facilitator

Listed below is the specification checklist which is used to shortlist candidates for this post. Evidencing your ability to meet criteria will be demonstrated in the first instance on the application form. If the criterion for short-listing is met you may also be asked to further demonstrate competency at interview.

Education and qualification

  • Relevant qualification preferred but not essential
  • Willingness to learn and receive training

Skills and abilities

  • Ability to engage with clients and develop constructive working relationships
  • Assessment and Recovery Planning experience
  • Good Communication Skills based on an empathetic approach
  • Good written skills in relation to case notes, emails and basic reports
  • Good administration skills and the ability to prioritise and manage time effectively
  • Good relationship and liaison skills in working with colleagues and partners
  • Awareness of and ability to manage boundary issues involved in working with this client group
  • Ability to work under pressure in a potentially stressful environment and deal with challenging behaviours and situations
  • Good IT skills
  • Ability to organise tasks and work to deadlines
  • Good Group Facilitation Skills
  • Knowledge of both Children’s and Adult safeguarding, identification and referral procedures
  • Understanding of, and commitment to, Diversity practice
  • Knowledge of approaches to Recovery for alcohol and drug Misuse
  • Knowledge of Motivational Interviewing techniques
  • Knowledge of Structured Intervention models such as ITEP mapping


  • Good team player
  • Positive attitude towards working with change
  • Self motivated and self aware with the ability to learn


  • Experience of working in the substance misuse or social care sector preferred but not essential
  • Experience of working within a multi-disciplinary framework preferred but not essential
  • Experience of running groups, workshops and seminars preferred but not essential

Health and safety

All employees are subject to the Health and Safety at Work Act. The post holder is required to proactively comply with their duties as outlined in SMART CJS policy.

Benefits of working for SMART CJS:

  • Training 
  • On-site Parking
  • Work From Home
  • Employee Assistance Programme – Free confidential support and information 24 hrs a day 365 days a year
  • Open, professional and friendly environment
  • Annual Leave 27 days per year plus bank holidays
  • Pension scheme
  • Casual Dress


  • 8 Hour Shift
  • Monday to Friday
  • No Weekends

COVID-19 considerations:
To keep our staff safe we provide full PPE and abide by social distancing rules. We operate a rota basis which allows a combination of home and on site working to minimise numbers of staff on site at any time.


  • Substance Misuse: 1 year (Preferred)
  • Social Care: 1 year (Preferred)

Work remotely:

  • No


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