Overnight Outreach Caseworker – Bedford

Are you looking to join a sucessful team and help rough sleepers in Bedford to get the support they need? Want to make a difference? Join us…

About the Post

As a caseworker for SMART, you will have the ability to make a significant difference to those who are rough sleeping or are at risk of rough sleeping. Using goal focussed tools and techniques, you will provide support and guidance to individuals through regular structured support sessions. You will lead on the individual’s personalised support plan, based on person-centred care and addressing a wide range of issues affecting their life.

Your role will be varied and is likely to include outreach support for those rough sleeping, support for individuals residing in emergency accommodation and continuing tenancy sustainment once suitable move-on accommodation has been found. You will work across the rough sleeper pathway in Bedford.

Your role will also include completing assessment of needs and risk of individuals, so you will need to be able to quickly build rapport with people.

About You

You will have:

  • Great communication skills and experience of working effectively with others.
  • Some experience of dealing directly with the public and/or customers in a busy operational environment.
  • The ability to connect with rough sleepers and work with challenging behaviour.
  • An understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
  • The wish to empower individuals to make positive change to their lives, often when they are at their lowest point.

Why Work for SMART?

We are proud of our culture and our values to be: Trustworthy, Respectful, Helpful and Honest

Our values underpin the work we do and the way we relate to our staff, our volunteers, the people, families and carers we support, our professional partners, the individuals who learn with us, our funders and our trustees.

We believe that everyone needs a little help sometimes and that with trust, respect and honesty people can make incredible changes. We help our teams and the people who use our services to fulfil their highest potential by offering respect and believing in them. We encourage honesty and openness in all that we do and believe that trust is the foundation of all charitable work.

Location: Bedford Somewhere Safe to Stay Hub (with overnight outdoor sweeps and searches)

Salary: £24,179 + unsociable hours shift allowance of £1,000, per annum (pro rata)

Working Hours: Rolling rota (4 nights on, 4 nights off) 10.30pm to 8.00am (equivalent to 37 hours per week every month)

Term: Permanent

Benefits: 27+ days annual leave (pro rata) + bank holiday / 6% employer pension contribution (after 3 months) / Employee Assistance Programme /  Staff Discount scheme.

For further information regarding the position, please download and read the job description or contact recruitment@smartcjs.org.uk.

SMART CJS is committed to the principles of diversity and equality of opportunity and is striving to ensure that its workforce is representative of the communities it serves. We particularly encourage applications from people with lived experience of homelessness, substance misuse and other complex needs.

Clearance for this role: Enhanced DBS.

This is an urgent vacancy and will close at short notice, as soon as a suitable candidate is found.

Apply for this post

1. Download and read the Homelessness Caseworker – Outreach Job Description & Person Specification.

2.  Download and complete the SMART Employment & Application Pack.

3. Send your CV along with your completed Employment & Application Pack to recruitment@smartcjs.org.uk.


Quick exit — hide this page now!